RETURN & REFUND POLICY

Last updated: September 29, 2026

At DREAMREALXING, we want customers to have clear information about returns and refunds before making a purchase.

DREAMREALXING is operated by QUORVIA RETAIL LLC.

30-Day Return Policy

We accept eligible return requests within 30 days of delivery.

To be eligible for a return, the item must be in substantially the same condition in which it was received and include the original packaging and accessories when applicable.

To request a return, please contact us at:

Email: admin@dreamrealxing.com

Please include your order number and the reason for your return.

Do not send a return before contacting us. We will provide return instructions after your request has been reviewed.

Sale and Discounted Items

Products purchased at a discounted or promotional price are covered by our standard 30-day return policy unless a product is clearly marked Final Sale on the product page before purchase.

Items that are not specifically marked Final Sale remain eligible for return under this policy.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at admin@dreamrealxing.com.

Please provide your order number and photos or other relevant information showing the issue.

If the issue is confirmed, we will provide an appropriate solution, which may include a replacement or refund.

Return Shipping

For returns due to a customer preference or change of mind, the customer is responsible for return shipping costs.

If a return is required because an item arrived damaged, defective, or incorrect, DREAMREALXING will be responsible for reasonable return shipping costs when applicable.

Original shipping charges are non-refundable unless the refund relates to an error on our part.

Return Address

Approved returns should be sent only after receiving return authorization from us.

Our designated U.S. returns processing address is:

210 Daytona Rd
Egg Harbor Township, NJ 08234
United States

Please note that this is our returns processing location and is different from our corporate business address.

Our corporate business address is:

QUORVIA RETAIL LLC
321 Calhoun St
Georgetown, DE 19947
United States

Refunds

After we receive and inspect an approved return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to the original payment method.

Please allow approximately 5–10 business days after the refund is issued for your bank or payment provider to post the funds to your account. Processing times may vary depending on your financial institution.

Order Cancellations

If you need to cancel or modify an order, contact us as soon as possible.

We cannot guarantee that an order can be cancelled after fulfillment or shipping has begun.

Exchanges

If you would like a different product, please contact us. In many cases, the fastest method is to return the eligible item under this policy and place a new order separately.

Non-Returnable Items

For health, hygiene, or safety reasons, certain opened or used products may not be eligible for return when legally permitted.

Any product-specific restriction will be clearly disclosed on the applicable product page before purchase.

Gift cards, if offered, are not refundable except where required by law.

Contact Us

For questions regarding returns or refunds:

DREAMREALXING
Operated by QUORVIA RETAIL LLC
Email: admin@dreamrealxing.com
Phone: +1 (208) 380-0474
Business Address: 321 Calhoun St, Georgetown, DE 19947, United States